How to pay for a cleaning service?

Before the cleaning: deposit payment

After booking a cleaning service via SPIC AND SPAN. Home & Office Cleaning marketplace, you'll shortly receive an email with a dedicated, secure payment page, where you can settle the deposit for the first hour of cleaning:

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You should click on the "Go To Payment" button. When you do it, you the payment page will open:

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You can select from a number of payment options, including:

  • Debit or Credit Card
  • SOFORT Banking (Sofortüberweisung)
  • PayPal
  • iDEAL
  • Bancontact
  • Bank Transfer (SEPA)
  • EPS
  • Giropay
  • KBC/CBC Payment Button
  • Belfius Direct Net
  • ING Home’Pay

After we receive your deposit payment, you'll get the final confirmation email. 

After the cleaning: final payment

After the cleaning service, you'll receive the email with a summary of the appointment, including the final amount due. In most cases, we'll charge your credit card/bank account directly. If the automatic payment fails, we will send you a payment request, similar to the one you used to pay for the deposit payment.

After each successful payment, you'll receive a confirmation email, including the amount debited, as well as a payment method used:Screenshot_from_2019-05-14_13-07-49.png

Can I pay monthly/quarterly via a bank transfer?

If you are a regular business customer, you can choose to pay monthly. In such cases, simply contact our customer support via email (info@spicandspan.de), and let us know your preferred billing schedule. We'll provide you with the payment details directly via email 

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